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The hospitality industry faces mounting cybersecurity challenges as artificial intelligence (AI) enables increasingly sophisticated social engineering attacks targeting hotels, resorts, and travel service providers. Threat...more
Hospitality and tourism is a broad and varied industry that can encompass hotels, restaurants, bars, casinos, theme parks, wineries, breweries, distilleries and more. While these businesses all have very different methods of...more
Katten's Privacy, Data and Cybersecurity Quick Clicks is a monthly newsletter highlighting the latest news and legal developments involving privacy, data and cybersecurity issues across the globe....more
Just this week, global hospitality, casino, and entertainment company MGM Resorts reported a large-scale cyber attack that impacted its operating systems, causing downtime throughout its casino floors, reservation systems,...more
Artificial intelligence promises to transform the way we live and work and its impact will undoubtedly stretch to every business sector across the globe. This next generation of technology brings exciting possibilities and...more
Cybercriminals are finding new ways to hold their victims hostage – and a recent cyberattack on a luxury resort should serve as a warning for your business. A June 15 media report revealed that one of Oregon’s premier...more
Introduction - Hospitality organizations depend heavily on the property management system (PMS) of each hotel to run day-to-day operations. The PMS handles most vital functions, including reservations, room availability,...more
Sabre Corporation, the travel technology company, agreed to pay $2.4 million as a settlement with twenty-seven (27) State Attorneys General for a 2017 data breach involving hotel booking services....more
Marriott recently won dismissal of a proposed class action data breach lawsuit alleging several violations, including a violation of the California Consumer Privacy Act (CCPA). The case, Arifur Rahman v. Marriott...more
We are now over a year on from the major changes made to the European data protection regime by the GDPR so it is time to revisit what the changes mean now for the hospitality sector and investment in it, given increased...more
Schneider Electric recently issued a consumer warning that it mistakenly shipped to its customers USB drives that were infected with malware. Schneider Electric stated in its alert that “Schneider Electric has determined that...more
Hyatt Hotels Corporation recently announced that it had identified malicious software code resulting in unauthorized access to customer payment card information. Hyatt disclosed that upon investigating the incident, it...more