New York State Restaurant Reservation Anti-Piracy Act Cracks Down on a "Leech Industry"
Arrendamientos de corto plazo, una realidad en Colombia
Restaurant Rebound: How Employers Can Build and Keep Top-Notch Service Teams
From More Delivery, Takeout and Outdoor Dining Options to Financial Relief – How Restaurants Have Managed Throughout the Pandemic
Dos Toros - Maintaining Culture While Scaling (and Having Fun)
Employment Law This Week®: NJ Limits NDAs, DOL’s Proposed Overtime Rule, Pay Data Collection, Sexual Harassment Training
II-30- Tackling 3 Big Wage and Hour Questions for Employers
Post-Election Predictions: What the Hospitality Industry Can Expect in 2017
How to Form an Effective CSIRT
Good Saturday evening from Seattle . . . Our Online Travel Update for the week ending Friday, June 27, 2025, is below. This week’s Update features news of yet another claim being brought against Booking.com over its...more
Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, December 13, 2024, is below. Google and its “efforts” to comply with the DMA again garnered most of the industry’s attention. As I...more
Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more
This week’s Update features a variety of topics – sustainability (x2), airline loyalty programs, NDC and direct booking campaigns (among others). I hope you enjoy....more
This week’s Update features a wide variety of topics – Hopper, Capital One vacation rentals, Expedia layoffs and Hilton campgrounds....more
This week’s Update features stories on Kayak, Hopper (again) and Shiji, and includes an important privacy update from California on loyalty programs....more
This week’s Update features a variety of topics – OTAs, short-term rentals and loyalty. Enjoy....more
Regulation of Large Online Platforms is Coming to Japan - ("Online platforms may face stricter rules, enforcement in Japan, panel says, MLex, November 5, 2018) Following up on a story (and prediction) included in last...more
This week’s OTA & Travel Distribution Update for the week ending June 8, 2018 is below. This week’s Update is a lengthy one and includes our sixth and final installment of our series in anti-trust challenges to hoteliers’...more
Navigating Disruptive Climates, hosted by Washington Hospitality Association, was held on October 22-24, 2017 at the Tulalip Resort Casino in Tulalip, Washington. My presentation at the conference, "The War Rages: Hotels vs....more
Our weekly OTA & Travel Distribution Update for the week ending June 30, 2017 is below. A mix of stories in this week’s update. Airbnb Continues Its March Toward Mainstream Lodging (SHORT-TERM RENTALS) ("Airbnb signs...more
This week’s client OTA & Distribution Update for the week ending February 10, 2017 is below. A few more stories in this week’s update in comparison to the last few weeks of update. Plus, given the increasing importance of...more