New York State Restaurant Reservation Anti-Piracy Act Cracks Down on a "Leech Industry"
Arrendamientos de corto plazo, una realidad en Colombia
Restaurant Rebound: How Employers Can Build and Keep Top-Notch Service Teams
From More Delivery, Takeout and Outdoor Dining Options to Financial Relief – How Restaurants Have Managed Throughout the Pandemic
Dos Toros - Maintaining Culture While Scaling (and Having Fun)
Employment Law This Week®: NJ Limits NDAs, DOL’s Proposed Overtime Rule, Pay Data Collection, Sexual Harassment Training
II-30- Tackling 3 Big Wage and Hour Questions for Employers
Post-Election Predictions: What the Hospitality Industry Can Expect in 2017
How to Form an Effective CSIRT
With summer in full swing, it is no surprise that this past week was another slow week in the online travel industry. Our recommendation? Enjoy this week’s Update with a drink in hand by your pool or other favorite body of...more
Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending May 9, 2025, is below. What started initially as a relatively slow week in online travel picked up as the week progressed. Earnings releases...more
Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 28, 2025, is below. This week’s Update features stories on a variety of topics including Perplexity’s big booking...more
Good Saturday afternoon from Seattle . . . Our Online Travel Update for the week ending February 21, 2025, is below. If any of our readers still question the profound (dare I say, disruptive) effect that AI will have on...more
Good Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, February 7, 2025, is below. This week’s Update features a variety of stories, including details on Expedia’s recent quarterly...more
Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, January 17, 2025, is below. Other than Perplexity’s newly announced partnership with TripAdvisor (readers, please read the story...more
Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more
This week’s Update again features a wide variety of stories, including an important update on the much beleaguered spokesman for metasearch site, Trivago. Enjoy....more
TripAdvisor’s rumored sale garnered most of this past week’s headlines, though reaction to Expedia’s recent earnings release and in particular, Peter Kern’s announced departure, came in a close second. Salacious headlines out...more
We’ve found fall to be the busiest of all seasons in the online travel world as everyone returns to work from summer breaks and the dates of the major online travel conferences are fast approaching. As you can see from the...more
This week’s Update features another heavy dose of earnings-related stories, including details from last week’s Booking Holdings release. If you are interested, we’ve linked below a copy of the transcript from Booking.com’s...more
Our weekly Online Travel Update for the week ending February 17, 2023, is below. This week’s Update features a number of stories coming out of last week’s quarterly earnings releases by several of the largest online travel...more
Good Sunday afternoon from Seattle . . . Our weekly Online Travel Update for the week ending November 11, 2022, is below. Booking Holdings features prominently in this week’s Update as its planned acquisition of Etraveli...more
This week’s Update features several stories detailing a recent report by the U.S. Consumer Financial Protection Bureau (CFPB) regarding mounting consumer credit concerns with buy now, pay later credit products...more
Sonesta Moves Small Group Bookings Online - (“Sonesta Introduces Hybrid Concierge, a Digital Meeting Planning Service,” September 9, 2022 via Lodging Magazine) Sonesta announced plans last week to offer groups the...more
Skift’s annual Skift Global Forum, which was held this past week, produced a number of newsworthy items for this week’s Update. Enjoy....more
This week’s Update features stories on Google’s recently announced online third-party tracking changes, the (permanent) nature of virtual experiences, growth of “digital” kitchens and important updates on what group events...more
In this week’s OTA & Travel Distribution Update, we cover TripAdvisor’s busy week, including the announcement about its new travel advisor referral service, Reco. Enjoy....more
Fall has definitely arrived here in the Pacific Northwest. This week’s OTA & Travel Distribution Update is below and features stories on TripAdvisor, Booking.com, Vacasa and the soon-to-be-effective, Strong Customer...more
This week’s Update includes a heavy dose of TripAdvisor updates. Once the dust settles a bit on this past week’s big news – the announced acquisition of Hotel Tonight by Airbnb – we’ll update everyone on the acquisition and...more
Regulation of Large Online Platforms is Coming to Japan - ("Online platforms may face stricter rules, enforcement in Japan, panel says, MLex, November 5, 2018) Following up on a story (and prediction) included in last...more
Navigating Disruptive Climates, hosted by Washington Hospitality Association, was held on October 22-24, 2017 at the Tulalip Resort Casino in Tulalip, Washington. My presentation at the conference, "The War Rages: Hotels vs....more
This week’s OTA & Travel Distribution Update for the week ending August 11, 2017 (where has summer gone) is below. Compared to recent weeks, this past week was relatively quiet on the distribution front...more
This week’s GSB OTA & Travel Distribution Update for the week ending June 23, 2017 is below. A variety of stories this week. Time to Take French Legislative Prohibitions Seriously [OTA/PARITY] ("Expedia fined in France...more
This week’s OTA & Distribution Update for the week ending April 28, 2017 is below. Loyalty program updates feature prominently in this week’s Update as well as story on some important changes at Airbnb to lure corporate...more