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The hospitality industry faces mounting cybersecurity challenges as artificial intelligence (AI) enables increasingly sophisticated social engineering attacks targeting hotels, resorts, and travel service providers. Threat...more
On May 14, Outfox Hospitality LLC, the parent company of the retail chain Foxtrot Market, along with its affiliates, filed for Chapter 7 bankruptcy protection in the Bankruptcy Court for the District of Delaware, with the...more
Just this week, global hospitality, casino, and entertainment company MGM Resorts reported a large-scale cyber attack that impacted its operating systems, causing downtime throughout its casino floors, reservation systems,...more
As hand gels and toilet paper fly off the shelves and children across the world cross their fingers for school closures, the COVID-19 strain of coronavirus has taken over the news. ...more
We are now over a year on from the major changes made to the European data protection regime by the GDPR so it is time to revisit what the changes mean now for the hospitality sector and investment in it, given increased...more
Marriott International announced a massive data breach of its Starwood database. Hackers took off with names, mailing addresses, phone numbers, email addresses, passport numbers, affinity account information, dates of birth,...more
Schneider Electric recently issued a consumer warning that it mistakenly shipped to its customers USB drives that were infected with malware. Schneider Electric stated in its alert that “Schneider Electric has determined that...more
Newspaper headlines, television airwaves, and social media links are filled with companies dealing with crises on a near-daily basis. Just as Samsung learned in 2016 when its phones were catching on fire, and as United...more
An armed gunman just entered the lobby of your hotel. He announces he is taking your front desk employees and nearby guests as hostages. An image on a security camera reveals that the gunman is a former bellman who was fired...more
The recent onslaught of cybersecurity incidents and payment card thefts dominate daily headlines and have captured the nation’s attention—from the diner whose credit card was compromised during a data breach to the President...more