Moving Beyond the Usual Helpline Data
Principled Podcast – S9 E13 – Is Your Hotline Running Cold? How To Get Meaningful Data from Internal Reporting
Mia Reini and Monica Lopez Reinmiller on a Risk-Based Approach to Managing Employee Hotlines
Day 20 of One Month to Better Investigations and Reporting-Staying Out of Hot Water in Other Jurisdictions
DAY 19 OF ONE MONTH TO BETTER INVESTIGATIONS AND REPORTING-SPECIFIC BENEFITS OF A HOTLINE
It’s time to think bigger when it comes to helpline data. Yes, it’s still important to look at traditional metrics such as the number of calls and the substantiation rate. But, there is so much more that can be done. ...more
Is your hotline working for you? In an article entitled, entitled “Promoting Effective Us of the Compliance Hotline” José Tabuena provided an excellent example of the power of a hotline. He provide a case study of a company...more
Once again it’s time for our annual review of trends and events that will impact your Ethics and Compliance (E&C) program in the year ahead. This year presents a unique challenge. We are preparing our predictions...more
Experienced ethics officers will tell you that one of the most effective ethics and compliance program measurement tools they have is the data from their internal reporting systems. But how do you put that information into...more
Today’s Ethics Resource Center (ERC) Fellows Program Survey, Encouraging Employee Reporting through Procedural Justice, noted the effects procedural justice can have on employee support for a hotline/helpline. Some of the...more