How to Rank in the Age of AI Search: On Record PR
Six ways your thought leadership can help you land speaking opportunities
CMO Series Live Special: The AI Revolution and What it Means for CMOs
What Is Ambient AI and Why Does It Matter to Lawyers & Legal Professionals?
Here are four ways to convert webinars into articles people will actually read
6 Takeaways | From Tension to Teamwork: Real Strategies for Legal Collaboration
Industry jargon is your clients' and referral sources' love language
Are you using thought leadership as "after hours" client advocacy?
Litigation Communications Strategies for High-Stakes Cases: On Record PR
Consider angles when mapping out your thought leadership strategy, not just topics
Early Returns Podcast - Oliver Roberts: AI and the Law, and an Education
Here are 4 under-the-radar sources of thought leadership inspiration at conferences
What Law Firm Clients Really Want: Relationships, Reputation, and Responsiveness - On Record PR
The lesson 2,886 newspapers can teach law firms about thought leadership
Redefining Value: What Today’s Legal Buyers Want - On Record PR
There Is No Right Path
You're going to want your thought leadership to pack this 1-2-3 punch if you want it to be read
When DE&I Are Under Attack: On Record PR
When Law Firms Become Political Targets: On Record PR
This is what makes timely thought leadership so magical
Law firms and corporate legal departments increasingly turn to legal staffing partners, including alternative legal services providers (ALSPs), to manage workload fluctuations, support new initiatives, and access specialized...more
In litigation and investigations, every minute matters. Having access to information at a moment’s notice can be critical. Imagine, a settlement agreement comes in after hours and the partner on the case needs to know the...more
“Culture eats strategy for breakfast.” – Peter Drucker We’ve all heard this famous admonition from the founder of management consulting, but what does it mean to us, today, in the legal world?...more
It’s that time of year again! Fireworks are lighting up the sky and captivating audiences that gather to see what the display holds. A similar show is happening in the legal industry with the Alternative Legal Service...more
A new breed of Alternative Legal Service Providers (ALSPs) is entering the scene. These providers are considered “third generation” because they take the most innovative approach to legal service delivery. On top of having...more
If Doc Brown pulled up in your driveway – flux capacitor intact and full of fuel – and offered you a chance to do anything, learning how to build the law firm marketing team of the future wouldn’t make the top one million...more
Lawyers can profit from taking a deep interest in their clients’ affairs, not only to anticipate their legal services needs but also to appreciate — and adopt, perhaps — the clients’ approach to business and service...more
In the words of the late, great baseball Yankees Hall of Famer, Yogi Berra, “It’s like deja vu all over again.” That’s how it seems at times with legal project management (LPM). I’ve been writing about LPM and legal process...more
After gaining increasing popularity, the legal industry recognizes the value that alternative legal service providers (ALSPs) can provide. These providers have so much to offer legal organizations and can customize services...more
“World trade means competition from anywhere; advancing technology encourages cross-industry competition. Consequently, strategic planning must consider who our future competitors will be, not only who is here today.” — Eric...more
As the economy rebounds from the Covid-19 induced recession, law departments face a difficult challenge. In many instances, workflow in law departments has spiked to above pre-pandemic levels, but most law departments are...more
Within many law firms, any variations on the word “commoditized” (i.e., commodity, commodification, commodified) are very bad words with negative connotations. Lost in this traditional perspective are the facts that a)...more
Take one type of client work for which you are competing on price. Pick something routine. Preferably work you currently process at a high volume or could process at a high volume if only you had better support systems and...more
Recently, the phrase “modern law” seems to be floating around in the legal industry. But what does this mean and why should today’s practitioners care? From corporate counsel to law firms to contract attorneys, this term of...more
Legalweek was originally supposed to take place in New York this year, as it always does. However, for 2021 it was transformed into a series of five interactive virtual events held throughout the year—hence the updated title...more
Few people attend law school with the vision of spending most of their days on document review. Not that there’s anything wrong with that. But for many lawyers a good day’s work involves building great defense strategies,...more
As the legal industry continues to embrace new technologies and business partnerships, organizations are taking a closer look at legal spend. Getting better visibility and insight into where hidden savings exist help drive...more
A good friend of mine who’s founded and served as an executive to several successful companies recently approached me with a complaint about his primary law firm, a top firm on the West Coast. Originally published in...more
They are looming, bolder than ever, ready to either take your lunch money or swap your cupcake for a tuna sandwich. ALSPs have a seat at the table, and they’re not going away. According to the 2021 study by the Thomson...more
Through the heroic efforts of many people in the medical and pharmaceutical worlds, the United States and other countries are on the brink of emerging from the long Covid nightmare. With it, the legal industry is waking up...more
According to the 2021 study by the Thomson Reuters Institute, nearly 80 percent of firms and 71 percent of law departments surveyed have used ALSPs at one time or another. When you work with ALSPs, here are a few tips you...more
On February 26, 2021, David Cunningham and I co-moderated the 6th Annual Sandpiper Disruption & Innovation in the Delivery of Legal Services conference (640 registrants!). Here were a few of my takeaways... Originally...more
Like every other industry, the “Everything from Everywhere” marketplace and digital economy is changing how the legal industry works. Chief among these changes is the growth of the Alternative Legal Service Provider. In a...more
In this episode of On Record PR, we go on record with Keith Maziarek, Director of Pricing and Legal Project Management at Katten Muchin Rosenman LLP and an Officer and Board Member of the Legal Value Network....more
The Alternative Legal Service Providers 2021 survey results are out! (I am talking about the much-anticipated third biennial survey produced by Thomson Reuters in partnership with The Center on Ethics and the Legal Profession...more