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Law Practice Management Client Services

Best Era

[Event] AI Era: The Future of Legal Workflows - November 13th - 14th, Charleston, SC

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Join the movement of forward-thinking firms embracing AI the right way. WHERE LEGAL INNOVATION MEETS REAL IA STRATEGY - Join top legal professionals, AI innovators, and operations experts for a 2-day live experience...more

Zelle  LLP

Choosing the Right Lawyer: What Should You Ask and What Should You Expect?

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Working in insurance coverage and dispute resolution, my clients are almost always repeat business. My friendly competitors are all highly skilled service providers who meet high performance standards over and over again. ...more

The Modern Firm

Strategies to Optimize Content for AI

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We have been noticing a couple of emerging trends here at The Modern Firm. First, we have noticed our clients have begun to get “referrals” from AI models like ChatGPT, Perplexity, Microsoft CoPilot, and Google’s Search...more

Copo Strategies + Law Firm Editorial Service

What Do You See When You Look in Your Thought Leadership Mirror?

Take a look at what your thought leadership says about you. If you’re not happy with what it says, do something about it. Before we venture out into the world each day, we tend to look at ourselves in the mirror to make...more

Baker Donelson

The Generational Edge: How Diverse Legal Teams Better Serve Clients

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In today's legal landscape, multi-generational teams are not just common – they are a source of strength. For the first time in history, the United States workforce is made up of four generations: Baby Boomers (1946 – 1964),...more

Cadwalader, Wickersham & Taft LLP

In Our Back to School Era, August 2025 - Examining a Fund Finance Lawyer’s Role as a Teacher

While the weather is still very much feeling like it is the dog days of summer, many students went back to school this past week.  A new school year is an exciting time for students, parents and teachers alike. As we...more

9Sail

From Wall Décor to SEO Power: Making Legal Awards Work Harder for Your Firm

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Legal awards aren’t merely shiny trophies for the conference room wall; they’re strategic marketing assets that can transform your firm’s online visibility, credibility, and business development efforts. While some firms...more

Omnizant

Intake: The Broken Link in Your Firm’s Business Development Chain

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The phone is ringing, emails are blazing in—your marketing agency is doing its job. So why isn’t your caseload growing? The intake process is a make-or-break moment in the client journey. This is where your firm needs to...more

Society54

Your Clients Are Talking—Are You Listening? Turning Client Feedback into Growth for Law Firms

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Now more than ever, law firms of all sizes are laser-focused on generating new business. While client acquisition is vital, sustainable growth also comes from within. Think stronger relationships, better service, and deeper...more

Good2bSocial

Tips for Legal Vendors Selling Value to Law Firms

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Selling to law firms isn’t just about pitching your product or service—it’s about demonstrating value.  With so many offers—new technologies, software, and services—coming their way on a daily basis, most firms struggle...more

9Sail

Digital Neglect is Killing Your Law Firm’s Growth (And You Don’t Even Know It)

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If your firm’s digital presence is lackluster or underperforming, it’s actively sabotaging your bottom line. While you’re focusing on billable hours and client development, a silent revenue killer is systematically draining...more

U.S. Legal Support

Upholding Ethics and Professionalism in Process Serving

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Anyone who has encountered process serving in movies or television likely thinks of it as full of elaborate disguises and shady escapades leading up to the “you’ve been served” line. In reality, that’s not how it usually...more

Nancy Myrland - Myrland Marketing & Social...

Lawyers Beware: There Could Be Serious Ethics Issues With The New AI Browsers

AI just took a major step forward, and lawyers need to be paying attention. In this episode, I break down the launch of new AI browsers from ChatGPT and Perplexity. These tools are designed to act on your behalf, reading...more

Mintz

Permission to Innovate: Rethinking AI Adoption in Law Firms

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AI is no longer a distant concept for law firms. It's here -- and it has the potential to transform how we deliver for clients with greater accuracy and efficiency. Yet, many law firms remain hesitant to act. That is not...more

Best Era

Law Firms Are Bleeding Talent Because They Refuse to Build Leaders

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Law firms have a leadership crisis. Not a shortage of managing partners or practice group heads, but a fundamental inability to develop actual leaders from within their ranks. The traditional model of promoting the best...more

Pagefreezer

If You’ve Ever Asked Your Paralegal to Screenshot a Facebook Profile... Please Read This

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Most great attorneys didn’t get where they are alone. While the best attorneys are no doubt talented and deserving, most of them become so because they have a strong support network, hard at work in the background. And...more

Best Era

Your Law Career Is a House of Cards Without a Book of Business

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Let me tell you a truth that will make every partner at your firm uncomfortable: if you don't have a book of business, you don't have a career. You have a job. And jobs disappear. I've watched brilliant lawyers get shown the...more

Good2bSocial

The Role of Strategy in Creating High-Converting Website Designs for Law Firms

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In today’s digital-first world, your law firm’s website is more than just a virtual brochure—it’s your most powerful marketing asset. Yet, I’ve encountered countless law firm websites that failed to convert visitors into...more

LawVision

Are Your Practice Groups—and Their Leaders—Truly Empowered?

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Several colleagues were recently interviewing for a role as the head of Practice Group Management at a law firm. Some came from firms that I would describe as having empowered their practice group leaders—firms that were, in...more

IR Global

AI for Small Law Firms: Work Smarter, Cut Costs, Win More

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If you’re reading legal briefs late at night because administrative tasks consumed your day, you’re not alone. But you don’t have to accept this as the inevitable cost of managing a small law firm...more

Orrick, Herrington & Sutcliffe LLP

How Is GenAI Changing Legal Workflows?

Orrick’s Zac Padgett sat down with lawyer-turned-consultant R.C. Rondero De Mosier to discuss GenAI adoption in the legal field and how lawyers can unlock the value of it. Learn about: Aligning incentives to drive AI...more

Kilpatrick

6 Takeaways | From Tension to Teamwork: Real Strategies for Legal Collaboration

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On May 22, 2025, Brodie Erwin (Raleigh litigator) and Colleen Bear (Senior Manager Talent Management and Coach) co-hosted Kilpatrick’s bi-monthly virtual roundtable discussion with in-house counsel, Dynamic Thinking for an...more

Jaburg Wilk

Elevate Everyone You Encounter

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I had coffee with a managing partner last week who made an observation that stuck with me. He said he could predict which attorneys in his firm would become rainmakers by watching how they treated the receptionist, the...more

LawVision

Key Client Planning: Creating a Client Advisory Board for Your Law Firm

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In today’s rapidly evolving legal landscape, staying ahead of client expectations and industry trends is more critical than ever. A Client Advisory Board (CAB) offers law firms a powerful way to foster meaningful engagement...more

Society54

The Untapped Power of Law Firm Alumni Programs

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In an era where relationships drive business, law firms are increasingly recognizing the strategic value of alumni programs, not just as a goodwill gesture, but as a powerful engine for growth, brand loyalty, and revenue...more

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