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Law firms are under immense pressure to deliver more value to clients, optimize internal operations, and reduce overhead—without compromising quality or compliance. To meet these demands, many firms are embracing the...more
Law firm marketing leaders are no strangers to the impossible to-do list. One day, it’s a lateral hire who needs a fast integration plan. Next, a partner wants a new campaign live by the end of the week. Layer in ongoing...more
Marketing plays a more pivotal role today than ever before in driving success for law firms. But in a very conservative industry, an effective approach to fostering growth must be thoughtful and strategic....more
Normally, the path most traveled is thought to be the better road as it represents the path that leads to achieving goals and success while the less traveled path leads to stressful processes and unknowns. But for firms...more
For decades, law firms have organized themselves into practice groups or fully specialized firms to marshal resources and expertise, increase efficiency, and develop strong relationships with companies in specific industries...more
The pandemic caused a wave of disruption throughout the legal system in 2020, and the ricocheting effects are still felt today. Initially, there was a substantial backlog of cases causing court dates to be continually pushed...more
In today’s digital-first world, more and more law firms rely on their marketing technology infrastructure to improve client satisfaction, increase internal collaboration, and most importantly, reduce the amount of time...more
The push for efficiency and cost pressures continues to require legal departments to look at hiring more strategically. With legal departments already stretched far beyond their capacity, General Counsel are staring at two...more
The understandable recent media spotlight on Artificial Intelligence transforming the practice of law (e.g., The New York Times’s noting Goldman Sachs’ estimate that 44 percent of legal work could be automated) has obscured a...more
For years, general counsel have weighed the pros and cons of doing a task internally versus sending the work to outside counsel – this is not a new dichotomy. What is newer, however, is the proliferation of technology...more
As the legal industry continues to embrace new technologies and business partnerships, organizations are taking a closer look at legal spend. Getting better visibility and insight into where hidden savings exist help drive...more
But Is Outsourcing Marketing Technology Right for Your Firm? There are many factors to consider before deciding to outsource CRM, eMarketing or Data Quality functions. To help determine if outsourcing marketing...more
But Is Outsourcing Marketing Technology Right for Your Firm? Smart leaders are always looking for ways to make their firms more efficient and profitable. Outsourcing some administrative functions, especially in areas...more
The COVID-19 pandemic has sparked many changes in the way businesses operate across every industry. Legal is no exception. Many legal departments have started to focus more on how to utilize new technology and providers that...more
In his article, Five Reasons a One-Stop E-Discovery Shop is a Win for Clients, Mr. Geoffrey Vance—an extremely knowledgeable and experienced litigator and e-discovery attorney—makes the case for why law firms should bring all...more
There are two ways lawyers can satisfy their ethical duty of technology competence. One way is by learning about technology and becoming more proficient in the use of legal tech tools. The other is by working in association...more
Law firm profitability is not exactly languishing. Many law firms, especially larger ones, are making very comfortable margins. But law firms are rather like whales: if they stop moving, they sink. Because there are...more
Legal software maker CLIO surveyed thousands of law firm clients in its Legal Technology: Future Horizons survey. One question asked the clients what was most important to them when choosing a law firm. The majority cited...more
Outsourcing some marketing functions, especially in areas that involve technologies to support marketing and business development, can solve a number of problems and provide important benefits for your firm and team. In our...more
Firm leaders are always looking for ways to make their organizations more efficient, reduce costs, improve business development effectiveness and enhance profitability. To help firms achieve all of these important goals,...more
Law firms have complicated relationships with alternative legal service providers. In some cases, the ALSPs are serious competitors. In other cases, ALSPs help law firms to improve and expand law firm services to their...more
In 2017, Thomson Reuters, Georgetown Law Center for the Study of the Legal Profession, and the University of Oxford Said Business School partnered in a study on Alternative Legal Services Providers (ALSPs). They reported that...more
Law firms today are run more like corporations than partnerships. They are all looking to improve operations and position the firm more competitively for the future. To achieve this, law firms are turning to outsourcing some...more
Many sources will offer advice on what to look for in a legal process outsourcing (LPO) provider. Features to look for include company longevity, client references, expertise with your size law firm and practices, reasonable...more
Outsourcing a law firm’s back office functions like Finance or Information Technology (IT) certainly isn’t a new concept. However, as law firm leaders continue to seek ways to grow the firm’s bottom line and improve the...more