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Ombudsman Dispute Resolution Financial Conduct Authority (FCA)

A&O Shearman

UK FOS new charging structure applied

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The UK Financial Ombudsman Service (FOS) has updated its webpage confirming that the new charging structure, which includes charges for professional representatives referring cases, now applies. The changes have been made in...more

A&O Shearman

UK Financial Conduct Authority publishes policy statement on further temporary changes to handling rules for motor finance...

A&O Shearman on

The U.K. Financial Conduct Authority has published a policy statement on further temporary changes to handling rules for motor finance complaints. The FCA has extended the time motor finance firms have to respond to motor...more

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