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Ombudsman Regulatory Reform Financial Conduct Authority (FCA)

A&O Shearman

UK Financial Ombudsman Service Funding Model Proposals

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The UK Financial Ombudsman Service (FOS) has published a consultation on further changes to its case fee structure. In April, the FOS implemented changes to its charging structure, which included charges for professional...more

A&O Shearman

UK FOS Publishes Q1 2025/26 Complaints Data Showing Decline in Case Levels

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The UK Financial Ombudsman Service (FOS) published its Q1 2025/26 complaints data alongside a press release, revealing a notable decline in case volumes to 68,000, down from 74,600 in the same period last year. Complaints...more

A&O Shearman

UK FOS new charging structure applied

A&O Shearman on

The UK Financial Ombudsman Service (FOS) has updated its webpage confirming that the new charging structure, which includes charges for professional representatives referring cases, now applies. The changes have been made in...more

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