News & Analysis as of

Ombudsman United Kingdom

A&O Shearman

UK Pensions in dispute - July 2025

A&O Shearman on

A scheme has been ordered to pay over GBP50,000 by the Pensions Ombudsman (TPO) for failure to pay lump sum death benefits within a two-year window set out in the scheme’s rules: CAS-66581-S4T8. The rules provided that...more

A&O Shearman

UK Pensions: What’s new this week? June 16, 2025

A&O Shearman on

Welcome to your weekly update from the A&O Shearman Pensions team, covering all the latest legal and regulatory developments in the world of workplace pensions. The Pensions Regulator (TPR) blog post: Industry next steps...more

A&O Shearman

UK Pensions: What’s new this week? June 9, 2025

A&O Shearman on

Welcome to your weekly update from the A&O Shearman Pensions team, covering all the latest legal and regulatory developments in the world of workplace pensions. Government to legislate to help with Virgin Media issues - The...more

A&O Shearman

UK FOS new charging structure applied

A&O Shearman on

The UK Financial Ombudsman Service (FOS) has updated its webpage confirming that the new charging structure, which includes charges for professional representatives referring cases, now applies. The changes have been made in...more

A&O Shearman

UK Financial Conduct Authority publishes policy statement on further temporary changes to handling rules for motor finance...

A&O Shearman on

The U.K. Financial Conduct Authority has published a policy statement on further temporary changes to handling rules for motor finance complaints. The FCA has extended the time motor finance firms have to respond to motor...more

A&O Shearman

Mansion House: UK Financial Conduct Authority and Financial Ombudsman Service Call for Input on Modernizing the Redress System

A&O Shearman on

The U.K. Financial Conduct Authority and the Financial Ombudsman Service have launched a joint call for input on modernizing the redress system. The two main concerns of the FCA and the FOS are mass redress events and FCA-FOS...more

A&O Shearman

UK Financial Ombudsman Service Publishes Feedback to Consultation on Charging Claims Management Companies and other Professional...

A&O Shearman on

The U.K. Financial Ombudsman Service published a feedback statement to its consultation on its proposals to charge fees to claims management companies and other professional representatives. The statement summarizes the...more

A&O Shearman

Pensions: Joint DB & DC trustee agenda update – December 2024

A&O Shearman on

Welcome to our monthly update on current legal issues for trustees of DB and hybrid pension schemes, designed to help you stay up to date with key developments between trustee meetings and to support the legal update item on...more

A&O Shearman

Pensions: DC Trustee agenda update - October 2024

A&O Shearman on

Welcome to our monthly update on current legal issues for trustees of DC pension schemes, designed to help you stay up to date with key developments between trustee meetings and to support the legal update item on your next...more

BCLP

Prioritising consumer redress over fines: FCA’s H2O Final Notice

BCLP on

On the 7 August 2024, the FCA issued its Final Notice to the asset manager H2O AM LLP (“H2O”), in the context of which H2O agreed to pay €250 million to investors who have been unable to access their funds since 2020. In the...more

A&O Shearman

Pensions in dispute - August 2024

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

Hogan Lovells

Overpayments: lessons from the Ombudsman

Hogan Lovells on

Recovering overpayments of benefits is a challenge often faced by pension trustees.  Pension scheme benefits are complex and it is no surprise that mistakes can arise and lead to members being paid more than they are entitled...more

BCLP

Play Safe - How scam-proof are you in the new world of mandatory reimbursement for APP fraud?

BCLP on

Imagine this – a customer submits a payment instruction directing that all their life savings are transferred to a third-party account for the purposes of an investment. What do you do? While the scenario may appear...more

Hogan Lovells

APP fraud mandatory reimbursement: UK PSR publishes final policy for 7 October 2024 go live date

Hogan Lovells on

On 19 December 2023, the Payment Systems Regulator (PSR) published its final policy statement on fighting authorised push payment (APP) scams alongside three legal instruments that will give effect to the new mandatory...more

A&O Shearman

Pensions in Dispute - December 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

A&O Shearman

Pensions in Dispute - September 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

A&O Shearman

Pensions: What's new this week - August 2022 #4

A&O Shearman on

Welcome to your weekly update from the Allen & Overy Pensions team, covering all the latest legal and regulatory developments in the world of workplace pensions....more

A&O Shearman

Pensions in Dispute - July 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

A&O Shearman

Pensions: what's new this week -April 2022

A&O Shearman on

Welcome to your weekly update from the Allen & Overy Pensions team, covering all the latest legal and regulatory developments in the world of occupational pensions....more

A&O Shearman

Pensions in Dispute - February 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. ...more

A&O Shearman

Pensions: what’s new this week November 2021 # 4

A&O Shearman on

Welcome to your weekly update from the Allen & Overy Pensions team, covering all the latest legal and regulatory developments in the world of occupational pensions....more

A&O Shearman

Pensions in Dispute - August 2021

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. ...more

A&O Shearman

Pensions in Dispute - May 2021

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding....more

A&O Shearman

Pensions UK: What's new this week - March 2021 #4

A&O Shearman on

The Pensions Regulator (TPR) has published its long-awaited consultation on a new single code of practice. The draft code will replace ten existing codes of practice, and includes new content on areas including the need for...more

A&O Shearman

Pensions in Dispute - February 2021

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. ...more

34 Results
 / 
View per page
Page: of 2

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:
*By using the service, you signify your acceptance of JD Supra's Privacy Policy.
- hide
- hide