News & Analysis as of

Outsourcing Risk Management

Goodwin

Hotel Amenities: Outsourcing Management to Third Parties and Considerations for Hotel Owners and Operators

Goodwin on

The amenities of a hotel have consistently played a key role in supporting hotel guest services, but as an ever-increasing number of travelers today seek more from a hotel than just a place to sleep, the industry has...more

Morgan Lewis - Tech & Sourcing

EBA Proposes Extending Outsourcing Requirements to All Third-Party Arrangements

The European Banking Authority (EBA) recently published a consultation paper (Consultation) that proposes to expand third-party risk management requirements for certain EU-regulated financial entities. The Consultation would...more

Hogan Lovells

The EU NIS2 Directive and intra-group IT services

Hogan Lovells on

Key takeaways The EU NIS2 Directive defines cybersecurity obligations also for entities providing IT services only within their own corporate group of companies. To assess the applicability of these obligations, the necessary...more

Bradley Arant Boult Cummings LLP

The Keep Call Centers in America Act of 2025: What Financial Services Companies Need to Know

On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new disclosure rules for customer...more

Foley & Lardner LLP

Legal Risks in Outsourcing Agreements and Global Supply Chain Management

Foley & Lardner LLP on

Businesses evaluate different strategies to find the most effective way to minimize costs and bring their products to the market. One of those strategies is outsourcing, which involves arranging for a third party to perform...more

A&O Shearman

ECB publishes final guide on outsourcing cloud services

A&O Shearman on

The European Central Bank (ECB) has published its final guide on outsourcing cloud services, following from a July 2024 consultation. Feedback on the consultation is set out in an accompanying feedback statement. The guide...more

Womble Bond Dickinson

Overseas employees and contractors pose increased risks of data breach

Womble Bond Dickinson on

As data breach litigation continues to increase, companies need to worry about a new point of vulnerability - overseas employees.  Many large companies outsource customer services to India and other low-cost providers to take...more

Conyers

Understanding Outsourcing Obligations for Cayman Islands Funds

Conyers on

It has been two years since the Cayman Islands Monetary Authority (CIMA) introduced its Rule on Corporate Governance for Regulated Entities (the “Corporate Governance Rule”), and a year and a half since it came into force....more

Morgan Lewis - Tech & Sourcing

Contracting for Technology and Services in an Uncertain Landscape: Part One

Chicago recently experienced its first dust storm since 1934, resulting in low to zero visibility in some parts of the city. Outsourcing and technology deals are increasingly done in “dust storm-like” conditions, with low to...more

Latham & Watkins LLP

OCC Affirms Banks Can Engage in Crypto Custody and Execution Activities

Latham & Watkins LLP on

The federal banking agencies continue to open the channels for regulated entities to engage in digital asset activities. On May 7, 2025, the Office of the Comptroller of the Currency (OCC) published Interpretive Letter...more

Carey Olsen

Bermuda investment funds - Spring 2025 update

Carey Olsen on

Our investment funds team outline the latest developments within the investment funds market in Bermuda, covering the Bermuda Monetary Authority ("BMA") business plan 2025, BMA Consultation Paper - operational resilience and...more

Womble Bond Dickinson

DoD Workforce Transformation and Strategic Implications for Defense Contractors

Womble Bond Dickinson on

The Department of Defense has initiated a far-reaching transformation of its civilian workforce through the Workforce Acceleration and Recapitalization Initiative, formalized in the Deputy Secretary of Defense memorandum...more

Morgan Lewis - Tech & Sourcing

Next Gen Outsourcing Its About Transformation

The leveraging of outsourcing engagements to implement and support digital transformation solutions is emerging as the foundation for the next generation of outsourcing. Digital transformation is a critical part of many...more

A&O Shearman

ESMA 2024 CCP peer review report

A&O Shearman on

The European Securities and Markets Authority (ESMA) has published its 2024 peer review report in respect of central counterparties (CCPs), as required by Regulation (EU) No 648/2012 (EMIR). The focus of the report is...more

Morgan Lewis - Tech & Sourcing

Outsourcing Update: The Convergence of Business Process Outsourcing and Digital Enablement

Gone are the days when a company could outsource the “people” that perform a business process without considering, and likely including in the outsourcing arrangement, the digital enablement of the underlying workflows and...more

Morgan Lewis - Tech & Sourcing

The Rise of the Global Capability Center: Key Considerations

Interest in offshore business centers, commonly known as global capability centers (GCCs), continues to rise as US companies across industries look to establish overseas offices and hire skilled workers to support critical...more

Morgan Lewis - Tech & Sourcing

The Devil Is in the Details: Key Thoughts on Compliance Provisions

In the current, highly competitive, business landscape, businesses face the challenge of optimizing efficiency, enhancing productivity, and reducing costs, all while maintaining the quality of their services. One of the...more

Walkers

A comprehensive guide to the BMA's proposed new Operational Resilience and Outsourcing Code

Walkers on

In response to the increasing interconnectedness of financial service providers across global networks, the BMA is proposing to implement a new Operational Resilience and Outsourcing Code for regulated entities across all...more

Morgan Lewis

Outsourcing and Technology Transaction Outlook for 2025

Morgan Lewis on

The landscape for outsourcing, technology, and artificial intelligence (AI) transactions continues to undergo significant transformations as businesses navigate technological advancements, regulatory changes, and data privacy...more

Cadwalader, Wickersham & Taft LLP

The UK’s Banking Regulator Looks to Increase Its Receipt of Operational Incident Information

The UK’s Prudential Regulation Authority (“PRA”) has issued a consultation paper on proposals for rules and expectations for regulated firms to report operational incidents and material third-party arrangements (the “CP”) in...more

Mayer Brown

Navigating Facilities Management Outsourcing in a Post-COVID World

Mayer Brown on

The COVID-19 pandemic has significantly reshaped the facilities management (FM) outsourcing landscape. Companies have transitioned from fully office-based work to home-based work, and now to hybrid models, prompting a...more

Skadden, Arps, Slate, Meagher & Flom LLP

The Standard Formula: A Guide to Solvency II – Chapter 10: Governance Requirements

Solvency II is organised around three core pillars of prudential regulation, which ensure the safety and soundness of (re)insurers, in line with the scale, nature and complexity of their business: - Pillar One focuses on...more

Integreon

Streamlining NDA Negotiations for Middle Market Investment Banks: The Case for a Transformative, Tech-Enabled Solution

Integreon on

In the fast-paced world of middle market investment banking, efficiency is currency. Large investment banks representing sellers often enter into thousands of non-disclosure agreements (NDAs) every year. These agreements are...more

BCLP

AI Recipe for Success - What Does Responsible Adoption of AI Really Mean in the Context of the Consumer Duty?

BCLP on

The FCA have stated that firms should “have scope to innovate whilst protecting consumers” – but what does this mean in the context of rapidly developing AI technology? In particular, how does the higher standard imposed by...more

A&O Shearman

One Step Closer to a Mandated Reference Checks Regime: the MAS finalises its proposals for the regime

A&O Shearman on

The Monetary Authority of Singapore (MAS) has recently finalised its proposals on mandating reference checks. The finalised proposals are substantially in line with those initially proposed in its Consultation Paper on...more

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