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Policy Statement › United Kingdom › Dispute Resolution

A&O Shearman

FOS consults on interest rates for compensation awards

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The Financial Ombudsman Service (FOS) has published a consultation paper seeking views on the interest rates applied to compensation awards. This follows concerns raised in response to a 2024 joint call for input with the UK...more

A&O Shearman

Financial Ombudsman Service policy statement on charging fees to claims management companies and other professional...

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The Financial Ombudsman Service (FOS) has published a policy statement on its new fee rules regarding complaints that are referred to it by certain claims management companies (CMCs) and other professional representatives...more

A&O Shearman

UK Financial Conduct Authority publishes policy statement on further temporary changes to handling rules for motor finance...

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The U.K. Financial Conduct Authority has published a policy statement on further temporary changes to handling rules for motor finance complaints. The FCA has extended the time motor finance firms have to respond to motor...more

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