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LawVision

Are Your Practice Groups—and Their Leaders—Truly Empowered?

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Several colleagues were recently interviewing for a role as the head of Practice Group Management at a law firm. Some came from firms that I would describe as having empowered their practice group leaders—firms that were, in...more

Jaburg Wilk

Living In a State of Continuous Partial Attention is Bad for Business

Jaburg Wilk on

Every moment of everyday both digital screens and people are vying for our attention. When you are on the phone or sitting with someone and your phone beeps with a notification about a text or social media post it distracts...more

Purpose Legal

Turning Service Challenges into Stronger Client Relationships

Purpose Legal on

Customer service issues represent an opportunity to both grow and acquire new business. It’s a dynamic that I have witnessed numerous times over my 36 years as a business leader in litigation services and technology. Now,...more

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