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Regulatory Reform United Kingdom Consumer Protection Laws

A&O Shearman

UK FOS Publishes Q1 2025/26 Complaints Data Showing Decline in Case Levels

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The UK Financial Ombudsman Service (FOS) published its Q1 2025/26 complaints data alongside a press release, revealing a notable decline in case volumes to 68,000, down from 74,600 in the same period last year. Complaints...more

Mayer Brown

Securitisation Regulatory Update: UK Regulator Consults on Reforms to Deferred Payment Credit (Buy Now Pay Later)

Mayer Brown on

On 14 July 2025, the FSMA (Regulated Activities etc) (Amendment) Order 2025 (the "DPC Legislation") brought unregulated deferred payment credit ("DPC") within the UK Financial Conduct Authority's ("FCA") remit. According to...more

A&O Shearman

UK FCA appoints new interim chair of FOS

A&O Shearman on

The UK Financial Conduct Authority (FCA) has announced the appointment of Liam Coleman as interim Chair of the Financial Ombudsman Service (FOS), effective from 10 October...more

Cooley LLP

Litigation and Regulatory Trends for Online Marketplaces and Ecommerce: What You Need to Know in 2025

Cooley LLP on

This blog post summarizes the key points presented by Cooley lawyers Claire Temple, James Maton, Andrew Linch and Enrique Gallego Capdevila during the firm’s recent “Online Marketplaces + Ecommerce” webinar, the latest...more

A&O Shearman

FCA publishes final rules on simplifying mortgage lending rules under the MRR

A&O Shearman on

The UK Financial Conduct Authority (FCA) has published final policy statement PS25/11, accompanied by a press release, finalising the first set of reforms under the Mortgage Rule Review (MRR). These changes aim to simplify...more

A&O Shearman

UK CBA Panel issues statement on FCA's consultation paper on regulating BNPL products

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The Cost Benefit Analysis (CBA) Panel has issued a statement in response to the UK Financial Conduct Authority's (FCA) consultation paper on proposed rules to regulate Deferred Payment Credit (DPC) products, commonly known as...more

Proskauer - Regulatory & Compliance

Supreme Court Ruling in Hopcraft v Wrench and Johnson v FirstRand Bank

On 1 August 2025, the Supreme Court handed down its long-awaited judgment in Johnson v FirstRand Bank Ltd, Wrench v FirstRand Bank Ltd and Hopcraft & Anor v Close Brothers Ltd – reported together as [2025] UKSC 33....more

Jones Day

Product Regulation and Metrology Bill Receives Royal Assent

Jones Day on

The Product Regulation and Metrology Act 2025 reforms the UK's post-Brexit product safety, metrology, and consumer protection frameworks....more

A&O Shearman

Mansion House: HMT consultation on FOS and joint FCA and FOS consultation on modernising the financial redress system

A&O Shearman on

HM Treasury (HMT) has published a consultation paper setting out proposed reforms to the UK Financial Ombudsman Service (FOS), in tandem with the joint UK Financial Conduct Authority and FOS consultation paper (CP25/22) on...more

A&O Shearman

FCA final report on credit information market study

A&O Shearman on

The UK Financial Conduct Authority (FCA) has published its feedback to the interim working group's final report on credit information market governance, which was developed in response to the FCA's Credit Information Market...more

A&O Shearman

HMT and UK FCA announce new "targeted support" proposals for pensions and retail investments

A&O Shearman on

The UK Financial Conduct Authority (FCA) has published a consultation paper CP25/17 (CP) accompanied by a press release and updated webpage, proposing a new regulatory framework for "targeted support" in pensions and retail...more

Goodwin

Goodwin Antitrust & Regulatory Shorts: Fashion Faux Pas; Misleading Green and Social Responsibility Claims

Goodwin on

In recent years, legislative initiatives have increasingly reflected the green agenda and sustainability objectives of the European Commission (the Commission)....more

A&O Shearman

HMT updates BNPL policy for domestic premises suppliers

A&O Shearman on

HM Treasury has published a policy paper setting out an update to its final position to its 2024 consultation on regulating Buy-Now, Pay-Later (BNPL) products which led to the laying of the draft secondary legislation, The...more

A&O Shearman

The Payment Services and Payment Accounts (Contract Termination) (Amendment) Regulations 2025

A&O Shearman on

The Payment Services and Payment Accounts (Contract Termination) (Amendment) Regulations 2025 (SI 2025/688) have been published, alongside an explanatory memorandum. The regulations amend regulation 51 of the Payment Services...more

White & Case LLP

Class Actions: The evolving landscape

White & Case LLP on

The global class action landscape continues to evolve. There are more collective actions across Europe than ever before, and the implementation of the EU Directive on "Representative actions for the protection of the...more

Cooley LLP

UK Civil Justice Council Publishes Review of Litigation Funding

Cooley LLP on

The Civil Justice Council (CJC) has published its highly anticipated final report on the regulation and development of litigation funding in England and Wales. This comprehensive report addresses the implications of the UK...more

Proskauer - Regulatory & Compliance

FCA Outlines Next Steps on Potential Motor Finance Redress Scheme

On 5 June 2025, the United Kingdom’s Financial Conduct Authority (“FCA“) has published a statement  (“Statement“) setting out its current thinking on the possible implementation of a redress scheme for motor finance customers...more

A&O Shearman

FCA statement on key considerations for any motor finance redress scheme

A&O Shearman on

The UK Financial Conduct Authority (FCA) has published a statement outlining key considerations for a potential consumer redress scheme, as part of its review into motor finance commission arrangements, following the pending...more

Hogan Lovells

UK reform of litigation funding – CJC issues Final Report recommending sweeping reforms

Hogan Lovells on

The Civil Justice Council (“CJC”) is a statutory advisory public body tasked with reviewing the civil justice system and making recommendations on its development. Its Final Report responds to the previous government’s...more

A&O Shearman

HMT consults on Consumer Credit Act Reform – Phase 1

A&O Shearman on

HM Treasury (HMT) has published Phase 1 of its two-part consultation on reforming the Consumer Credit Act 1974 (CCA), accompanied by an updated webpage. The proposals aim to modernise the CCA to better align with new...more

A&O Shearman

UK Government advances BNPL Regulation

A&O Shearman on

HM Treasury (HMT) has published a response to its 2024 consultation on regulating Buy-Now, Pay-Later (BNPL) products and laid the draft secondary legislation (Financial Services and Markets Act 2000 (Regulated Activities etc)...more

Hogan Lovells

UK consumer credit act reform: Phase 1 consultation update

Hogan Lovells on

HM Treasury published its long-anticipated consultation on Phase 1 of the proposed reform of the Consumer Credit Act 1974 (CCA) on 19 May 2025. The consultation signals a significant move away from prescriptive legislation...more

A&O Shearman

Goodbye old friend? HM Treasury consultation on Consumer Credit Act 1974 reform

A&O Shearman on

It’s here at last—well, the next set of steps towards a brave new dawn for consumer credit, at least. No sooner have we taken down the bunting and put the final champagne glasses in the dishwasher, having celebrated the 40th...more

A&O Shearman

PSR update on impact of APP fraud reimbursement scheme

A&O Shearman on

The UK Payment Systems Regulator (PSR) has published an update on what it has seen since the implementation of its authorised push payment (APP) fraud reimbursement scheme in October 2024. The data covers UK payments made via...more

A&O Shearman

FCA consultation on simplifying mortgage lending rules

A&O Shearman on

The UK Financial Conduct Authority (FCA) has published a consultation paper (CP25/11) on simplifying its rules on mortgage lending and increasing flexibility, with an updated webpage and press release. This is the first set...more

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