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Zelle  LLP

Choosing the Right Lawyer: What Should You Ask and What Should You Expect?

Zelle LLP on

Working in insurance coverage and dispute resolution, my clients are almost always repeat business. My friendly competitors are all highly skilled service providers who meet high performance standards over and over again. ...more

Omnizant

Intake: The Broken Link in Your Firm’s Business Development Chain

Omnizant on

The phone is ringing, emails are blazing in—your marketing agency is doing its job. So why isn’t your caseload growing? The intake process is a make-or-break moment in the client journey. This is where your firm needs to...more

Society54

Your Clients Are Talking—Are You Listening? Turning Client Feedback into Growth for Law Firms

Society54 on

Now more than ever, law firms of all sizes are laser-focused on generating new business. While client acquisition is vital, sustainable growth also comes from within. Think stronger relationships, better service, and deeper...more

International Lawyers Network

The Good and the Ugly: Lessons in Putting Clients First

In the grind of the day-to-day, it can sometimes be easy to forget who is at the center of everything we do – our clients. I’d like to offer you two contrasting stories that serve as a reminder of putting clients first (which...more

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