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Relationship Development Client Services Innovation

Best Era

The Tech Bros Are Wrong About Law's Future, And That's Good News for Real Lawyers

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Silicon Valley thinks it knows how to fix law. Tech founders pitch me their vision weekly: AI-powered law firms where bots negotiate with bots, where marketing algorithms feed cases directly into language models, where human...more

Society54

Your Clients Are Talking—Are You Listening? Turning Client Feedback into Growth for Law Firms

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Now more than ever, law firms of all sizes are laser-focused on generating new business. While client acquisition is vital, sustainable growth also comes from within. Think stronger relationships, better service, and deeper...more

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