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Relationship Development Client Services Young Lawyers

Robins Kaplan LLP

How Do I Trust Thee: Let Me Count The Ways...

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Do they trust you? When an early-career lawyer can answer “yes” to that question, they’ve developed a critical skill necessary for success. The importance of gaining another’s trust begins with your supervising attorney and...more

Best Era

Your Law Career Is a House of Cards Without a Book of Business

Best Era on

Let me tell you a truth that will make every partner at your firm uncomfortable: if you don't have a book of business, you don't have a career. You have a job. And jobs disappear. I've watched brilliant lawyers get shown the...more

International Lawyers Network

Want to Be a Better Lawyer? Start by Being a Better Communicator

Being a good communicator is central to being a good lawyer. Last month, I sat in on a fireside chat between President Obama and the president of my alma mater, Hamilton College. As someone widely regarded as one of the most...more

Purpose Legal

The Mazares Method: Asking for Help is a Sign of Strength

Purpose Legal on

Asking for help in business (and in life) is a sign of strength. It demonstrates confidence, leadership, and a commitment to teamwork. It is also a selfless act. I have learned this in over 45 years as a business leader. ...more

Copo Strategies + Law Firm Editorial Service

Take your relationships to another level by co-authoring thought leadership with clients and referral sources

In this video, Wayne Pollock (Founder of Copo Strategies and the Law Firm Editorial Service) explains how lawyers can take their relationships with their clients and referral sources to another level by co-authoring thought...more

International Lawyers Network

Kindness in a Digital World: Building Positive Brands and Relationships

On average, a person engages in 145-200 interactions daily, both in-person and online. However, only 10-20% of these interactions are truly memorable. Among all these interactions, approximately 5-10% are negative, while...more

International Lawyers Network

Beyond Legal Advice: Understanding Your Clients for Better Service

In today’s ever-evolving legal landscape, maintaining strong client relationships is more crucial than ever. Clients expect not only legal expertise but also personalized service, empathy, and a deep understanding of their...more

International Lawyers Network

Climbing the Legal Ladder: Career Insights Every Lawyer Needs to Succeed

As April ushers in a new season, it’s the perfect time to reflect on our career journeys and seek inspiration for the road ahead. On our podcast, Law Firm ILN-telligence, we often delve into the pivotal lessons learned by...more

International Lawyers Network

Dishwashers, Luggage Cake & Client Retention

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

International Lawyers Network

Responsiveness: The Overlooked Key to Building Successful Client Relationships in the Digital Age

In today’s hyper-connected world, our devices keep us tethered to work even during off-hours. While taking breaks is crucial for well-being, being responsive remains a cornerstone of client and business relationships. Yet,...more

International Lawyers Network

Two Steps to Create the WOW Factor in Your Relationships

We may have had a mild winter (most of us) so far, but let’s be honest, 2020 has been a bit of a slog so far, am I right? I haven’t talked to anyone who isn’t feeling like we don’t already need a do-over for this year. So...more

International Lawyers Network

Relationship Development During the Holidays

Are we feeling that holiday spirit yet? No matter what you celebrate, or don’t celebrate, this time of year feels like a CRUNCH. We’re all rushing around, trying to finish end of the year projects, and planning for next...more

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