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Risk Management Consumer Protection Laws Financial Services Industry

Eversheds Sutherland (US) LLP

FINRA signals heightened focus on senior investor protection

On July 15, FINRA’s Investor page featured an article titled “Protecting Older Investors From Financial Exploitation,” signaling a renewed and strengthened focus on safeguarding senior investors—an issue FINRA has long...more

Eversheds Sutherland (US) LLP

NAIC proposes evaluation tool for AI systems used by insurers

On July 7th, the NAIC’s Big Data and AI Working Group (Working Group) exposed a draft of an AI Systems Evaluation Tool (Evaluation Tool). The stated purpose is to provide regulators with a tool that enables them to identify...more

K&L Gates LLP

Combatting Scams in Australia, Singapore, China and Hong Kong

K&L Gates LLP on

The increased reliance on digital communication and online banking has created greater potential for digitally-enabled scams. If not appropriately addressed, scam losses may undermine confidence in digital systems, resulting...more

Troutman Pepper Locke

Dialing In: The TCPA and Auto Finance — Moving the Metal: The Auto Finance Podcast

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In this episode of Moving the Metal, hosts Brooke Conkle and Chris Capurso from Troutman Pepper Locke's Consumer Financial Services Practice Group explore the complexities of the Telephone Consumer Protection Act (TCPA) and...more

DLA Piper

Mitigating Risks for Banks, Fintech Companies, and Payment Processors

DLA Piper on

Emerging issues under the Electronic Fund Transfer Act, Regulation E, and the UCC - As banks, fintech companies, and payment processors continue to innovate and partner on payment and wallet solutions, they must navigate the...more

Hogan Lovells

The Central Bank of Ireland (CBI) has now published the revised Consumer Protection Code which will go into effect on 24 March...

Hogan Lovells on

The CBI’s Consumer Protection Code was first introduced in 2006 and has been heavily amended in the intervening years. The Code is designed to ensure that financial service providers operate in a manner that is fair,...more

Venable LLP

State Attorney General Investigations: What Consumer Financial Services Companies Need to Know

Venable LLP on

State attorneys general (AGs) have long played a significant role in consumer protection enforcement, often acting as frontline regulators alongside federal agencies. For consumer financial services companies, an AG...more

Hogan Lovells

Good job, but keep going: UK FCA’s review of vulnerable customer treatment

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During 2024, the Financial Conduct Authority (FCA) carried out a review of firms’ treatment of customers in vulnerable circumstances. After a lengthy and detailed review, the FCA published its findings on how firms support...more

Alston & Bird

Consumer Finance State Roundup - March 2025

Alston & Bird on

The latest edition of the Consumer Finance State Roundup highlights recently enacted measures of potential interest from two states: California: Effective January 1, California Assembly Bill 3108 addresses mortgage fraud. ...more

DLA Piper

Advertising for Risky Investment Services on the Sidelines

DLA Piper on

The commitment of partners to the Paris 2024 Olympic and Paralympic Games of up to EUR1.2 billion shows the enthusiasm of brands for sports sponsorship. Besides the association of values, the involvement of employees or the...more

K&L Gates LLP

Australia's Proposed Scams Prevention Framework

K&L Gates LLP on

In response to growing concerns regarding the financial and emotional burden of scams on the community, the Australian government has developed the Scams Prevention Framework Bill 2024 (the Bill). Initially, the Scams...more

Orrick, Herrington & Sutcliffe LLP

NYDFS warns against risks of sentiment-based cryptoassets

Recently, NYDFS published an industry letter to “all virtual currency business entities licensed under 23 NYCRR Part 200 or chartered as limited purpose trust companies under the New York Banking Law,” disclosing that it is...more

Fenwick & West LLP

The Rise (and Risks) of AI Agents in Crypto

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As artificial intelligence continues to transform multiple industries, AI agents have emerged as one of the most promising—and compelling—applications of AI in the crypto space. From automated trading bots, to token-powered...more

A&O Shearman

New UK Financial Conduct Authority webpages on consumer redress liabilities

A&O Shearman on

The U.K. Financial Conduct Authority has published two new webpages relating to consumer redress liabilities. The first webpage provides an update for firms on what they should and should not do to tackle polluting behavior...more

Venable LLP

Maximizing the Benefits (and Minimizing the Risks) of Payment Orchestration

Venable LLP on

The payments industry continues to evolve in response to the demand for flexible, fast, and secure payment options. Innovations have included payment facilitation, push-to-card services, and real time payments, among others....more

Cozen O'Connor

Understanding the Colorado AI Act

Cozen O'Connor on

With the governor’s signature, Colorado has enacted a new consumer protection law focused on artificial intelligence (“AI”) systems. The “Colorado AI Act” will go into effect on February 1, 2026. It will have a minor impact...more

Womble Bond Dickinson

Colorado Passes Consumer Protection Law Regulating AI

Womble Bond Dickinson on

While some states have existing laws governing certain aspects of the use of AI, on May 17, Colorado became the first state to enact comprehensive artificial intelligence (AI) legislation. Senate Bill 24-205, “Concerning...more

Latham & Watkins LLP

FCA Board Focuses on AI

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A new publication from the UK’s financial regulator signals to firms that they should take steps to manage risks in the use of AI. The UK’s Financial Conduct Authority (FCA) has published its latest board minutes...more

Hogan Lovells

New York State Expected to Increase Enforcement of Cybersecurity Practices

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Companies should take note of two imminent developments in New York in the area of cybersecurity regulation: enforcement of the New York Department of Financial Services (NYDFS) Cybersecurity Regulation (Regulation) and the...more

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