News & Analysis as of

SaaS

DarrowEverett LLP

Building Smarter: SaaS Agreements in Real Estate and Construction

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The real estate development and construction industry has traditionally been driven by brick, mortar, and manpower. Yet, in today’s market, technology has become just as important a building block as concrete. From...more

Lowenstein Sandler LLP

UPDATE: Organizations Using the Salesloft Drift AI Chat Agent Must Check It for Compromise

On August 28th, Mandiant issued an update to its previous Salesloft Drift advisory. Therein, Mandiant discussed that Salesloft issued a security notification on Aug. 26 regarding its Drift application. At that time, it...more

Lowenstein Sandler LLP

Salesforce Users: Organizations Using the Salesloft Drift AI Chat Agent with Salesforce Must Check Their Presence for Compromise

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Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants. Salesloft issued updates...more

McDermott Will & Schulte

CMS proposes RPM reimbursement updates, requests information on reimbursing for SaaS

Over the past several years, the Centers for Medicare & Medicaid Services (CMS) has expanded payment for remote monitoring services in an effort to recognize and pay for non-face-to-face services that improve care management...more

Venable LLP

Have You Updated Your End User License Agreement (EULA) for 2025?

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In the fast-evolving world of software licensing, mobile app, and software-as-a-service (SaaS) agreements, your end user license agreement (EULA) or end user customer agreement is more than a formality. It is a risk...more

Orrick, Herrington & Sutcliffe LLP

Medicare Payment Rules Signal Opportunity for Telehealth, Digital Therapeutics and Software Solutions: Updates from the CY 2026...

The Centers for Medicare & Medicaid Services (CMS) published proposed versions of the Calendar Year 2026 (CY 2026) Physician Fee Schedule (PFS) and Hospital Outpatient Prospective Payment System (OPPS) rules on July 16, 2025,...more

Association of Certified E-Discovery...

Cracking the Code on ESI

The volume of “documents” relevant to litigation and government investigations has exploded due to electronic data, leading to a significant shift in the discovery process. What once required a trip to a client’s filing...more

Lathrop GPM

Liability Considerations for Developers and Users of Agentic AI Systems

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What Are Agentic AI Systems? Agentic AI systems are artificial intelligence technologies that: ..Operate autonomously, ..Adapt to changing environments, and ..Execute multi-step tasks based on user input or...more

Fenwick & West LLP

Seattle Tech Week 2025: What Makes Seattle the Next Great Tech Hub?

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Seattle Tech Week is on the horizon, and the anticipation is building as the city prepares to showcase its thriving tech ecosystem. Seattle has long been a home to tech giants, but in recent years, it has transcended its...more

NAVEX

A Call to Do Better at Vendor Security Risks

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Technology vendors everywhere want to serve big Wall Street banks, so when one of those banks talks about risks they see in their software supply chain, compliance and audit professionals should listen – which brings us to an...more

Alston & Bird

UK’s Data Protection Regulator Fines a UK SaaS Provider ~$4 Million Following a Ransomware Incident

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On March 26, 2025, the UK data protection regulator (the Information Commissioner’s Office (“ICO”)) fined Advanced Computer Software Group Ltd (“Advanced”) £3.07 million (approximately $4 million). In 2022, Advanced suffered...more

Venable LLP

Service-Level Agreements for Online or Cloud-Based Arrangements

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Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a "customer service-level...more

Robinson+Cole Data Privacy + Security Insider

Privacy Tip #434 – Use of GenAI Tools Escaping Corporate Policies

According to a new LayerX report, most users are logging into GenAI tools through personal accounts that are not supported or tracked by an organization’s single sign on policy. These logins to AI SaaS applications are...more

Akin Gump Strauss Hauer & Feld LLP

2025 Perspectives in Private Equity: AI & Technology

Technology continued to be an industry of particular focus for private equity (PE) through 2024. Blackstone’s $16 billion acquisition of data center platform Airtrunk was the largest deal of Q3 2024, according to Ernst &...more

Akin Gump Strauss Hauer & Feld LLP

2025 Perspectives in Private Equity: AI & Technology

Technology continued to be an industry of particular focus for private equity (PE) through 2024. Blackstone’s $16 billion acquisition of data center platform Airtrunk was the largest deal of Q3 2024, according to Ernst &...more

Harris Beach Murtha PLLC

Have a SaaS Contract in Place? You May Need an AI Addendum

Virtually every business has signed an agreement with a software as a service (“SaaS”) provider at one time or another. And now, virtually every SaaS provider (it seems, at least) is coming out with an AI-related feature or...more

Husch Blackwell LLP

Indiana Ruling Confirms Software as a Service Is Not Taxable

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As digital products and services continue to proliferate, states have begun to address the sales tax implications of sales of Software as a Service (SaaS) in a variety of ways. While a few states have clearly addressed how...more

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

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When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

LegalMation

Should Attorney Conflict of Interest Rules Apply to Litigation Service Providers and LegalTech Companies, Too?

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This article addresses conflict-of-interest rules and recommendations that guide attorneys, and whether those principles should also apply to certain types of service providers, including legal software-as-a-service...more

Pillsbury - Policyholder Pulse blog

Avoiding a Coverage Glitch: Closing Potential Gaps in Cyber Insurance Coverage

Over the past decade, technological innovations have quickly transformed how companies operate their IT infrastructure. Traditional on-site servers and hardware have often been replaced or supplemented by off-site solutions...more

Morgan Lewis - Tech & Sourcing

Use Restrictions in Software as a Service Agreements

Use restrictions in software as a service (SaaS) agreements work in tandem with the scope of access and use rights provisions to clarify the scope of a user’s right to use a SaaS solution. These restrictions will be extremely...more

DLA Piper

Unlocking AI and Sourcing 

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In a recent webinar forming part of DLA Piper’s ‘Digital Evolution in conversation with’ series, Technology Transactions and Sourcing partner Lauren Hurcombe caught up with Gareth Stokes and Jeanne Dauzier, DLA Piper’s...more

Akin Gump Strauss Hauer & Feld LLP

Cybersecurity & Data Privacy Issues in Fund Finance

During the course of any lending transaction, lenders will conduct a due diligence review of the borrower, including reviewing any relevant “know-your-customer” information. In the context of a fund finance transaction, this...more

Baker Donelson

Best Practices for Protecting Operations from Vendor's Cyber Incidents

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In the aftermath of a vendor's hack that crippled an industry, ensure your business is up to date on best practices for mitigating the risks of third-party cyber incidents. Many businesses struggle to adequately consider the...more

Smart & Biggar

CIPO’s new Specificity Guidelines for goods and services: what you need to know

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Those familiar with filing and prosecuting trademark applications in Canada will know that the Canadian Intellectual Property Office (CIPO) has among the world’s most stringent standards for assessing the specificity of goods...more

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