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SaaS Risk Management Contract Terms

Lathrop GPM

Liability Considerations for Developers and Users of Agentic AI Systems

Lathrop GPM on

What Are Agentic AI Systems? Agentic AI systems are artificial intelligence technologies that: ..Operate autonomously, ..Adapt to changing environments, and ..Execute multi-step tasks based on user input or...more

Venable LLP

Service-Level Agreements for Online or Cloud-Based Arrangements

Venable LLP on

Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a "customer service-level...more

Harris Beach Murtha PLLC

Have a SaaS Contract in Place? You May Need an AI Addendum

Virtually every business has signed an agreement with a software as a service (“SaaS”) provider at one time or another. And now, virtually every SaaS provider (it seems, at least) is coming out with an AI-related feature or...more

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

Conn Kavanaugh on

When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

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