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Akerman LLP

Strategic Implementation: Turning Legal AI Vision Into Reality

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The gap between AI's promise and its practical implementation in legal organizations is substantial. After 25 years designing and deploying technology solutions in legal environments, I've observed a consistent pattern: the...more

LawVision

LPM vs. the Simple Checklist

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Bringing a mere checklist to a matter team is like bringing a water gun to a house fire. The whole house is on fire: you need the right tools. That would be a fire hose and certified firefighters. Checklists are an important...more

LawVision

Proactive Pricing for Law Firms

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A few years ago, I wrote a blog on proactive profitability. Given the evolving dynamics and trends in pricing in 2025, I want to explore a parallel concept: proactive strategic pricing. ...more

Mitratech Holdings, Inc

Changing Out of White Shoes: Why General Counsel Are Moving Work to Challenger Firms

Market Dynamics Are Changing In-House Relationships with Law Firms - A quiet revolution is taking place in outside counsel management: general counsel (GCs) are turning away from the traditional elite law firms — bastions...more

Legal Internet Solutions Inc.

What is Client Journey Mapping and Why is it Crucial for Law Firms?

It should go without saying that understanding your client’s experience with your firm is critical to understanding how to continue impressing this client as well as future clients. (Or to understand what needs to be fixed.)...more

Esquire Deposition Solutions, LLC

Technology Education Is Key to Delivering Value to Clients

Like anyone whose livelihood is based on intellectual capital, the best investments that lawyers can make are those directed at increasing their education, acumen, and professional ability. Are they making sure they have the...more

Epiq

2023 eDiscovery Cost Recovery Market Intel and Assessment

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Cost recovery is the process of law firms determining how to apportion costs back to their clients.  This has been a practice in the eDiscovery field for well over a decade.  The cost recovery mechanism varies greatly by firm...more

Baker Donelson

Setting the Table for Success

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There's magic in a beautifully set table. Have you ever salivated over a table at which even Martha Stewart would be proud to sit? During this time of year, I find myself googling "DIY holiday table setting ideas" and...more

Ballard Spahr LLP

Be a Pro at Proactive Budget Management

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A nightmare scenario for attorneys and clients is when a client receives an invoice and learns that a matter exceeded budget. If the parties went through an extensive budgeting process, documented the scope of work, and...more

Ballard Spahr LLP

Premium Rush – When an RFP Response is Due Yesterday

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In big law, the request for proposal (RFP) process is challenging. The client requesting the RFP is tasked with spending a lot of time weighing the qualifications and price points of sometimes numerous law firms. Meanwhile,...more

Mitratech Holdings, Inc

Reaching Peak Legal Ops: Lessons Learned by the Fortune 500

The growth of Legal Operations has been led by large legal departments at big companies.  So they’ve got hard-won lessons to share about how to develop a Legal Ops function. ...more

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