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Bradley Arant Boult Cummings LLP

The Keep Call Centers in America Act of 2025: What Financial Services Companies Need to Know

Bradley Arant Boult Cummings LLP on

On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new disclosure rules for customer...more

Eversheds Sutherland (US) LLP

NAIC proposes evaluation tool for AI systems used by insurers

Eversheds Sutherland (US) LLP on

On July 7th, the NAIC’s Big Data and AI Working Group (Working Group) exposed a draft of an AI Systems Evaluation Tool (Evaluation Tool). The stated purpose is to provide regulators with a tool that enables them to identify...more

Thomas Fox - Compliance Evangelist

Great Women in Compliance: Creating Space to Speak Up: The Story Behind Psst.org

Thomas Fox - Compliance Evangelist on

In this episode, Hemma and Ellen visit Jennifer Gibson and Rebecca Petras, two of Psst.org’s three co-founders, to discuss Creating Space to Speak Up and the organization’s story. Together, they discuss revolutionizing...more

Carlton Fields

NAIC Innovation, Cybersecurity, and Technology (H) Committee Gets in on the Action

Carlton Fields on

On July 17, the Innovation, Cybersecurity, and Technology (H) Committee of the National Association of Insurance Commissioners released its exposure draft of the NAIC’s model bulletin on insurers’ use of algorithms,...more

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