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Telecommunications › Cancellation Rights

DLA Piper

German Higher Courts Clarify Strict Requirements for Online Contract Cancellations

DLA Piper on

In two recent decisions, the German Higher Regional Courts (Oberlandesgerichte – OLG) of Cologne and Munich have clarified the – strict – German requirements for cancellation buttons on websites of tech companies providing...more

Wiley Rein LLP

FCC to Scrutinize Customer Service Practices Across Communications Industry

Wiley Rein LLP on

On October 23, the Federal Communications Commission (FCC or Commission) issued a Notice of Inquiry (NOI) focused on customer service across a wide array of communications companies, expressly singling out providers of voice,...more

A&O Shearman

Incorporating by reference? Be caring and as clear as the sky is blu

A&O Shearman on

A cancellation clause in a signed mobile phone supply contract was considered unduly onerous and not fairly and reasonably drawn to the purchaser’s attention to be incorporated by reference. ...more

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