News & Analysis as of

Third-Party Service Provider Software

Mintz - Privacy & Cybersecurity Viewpoints

FTC COPPA Enforcement - Still Alive and Well

Two recent high profile settlements signal that the Federal Trade Commission (“FTC”) will continue to aggressively enforce violations of the Children’s Online Privacy Protection Act (“COPPA”). In a particularly high-profile...more

Lowenstein Sandler LLP

UPDATE: Organizations Using the Salesloft Drift AI Chat Agent Must Check It for Compromise

On August 28th, Mandiant issued an update to its previous Salesloft Drift advisory. Therein, Mandiant discussed that Salesloft issued a security notification on Aug. 26 regarding its Drift application. At that time, it...more

Lowenstein Sandler LLP

Salesforce Users: Organizations Using the Salesloft Drift AI Chat Agent with Salesforce Must Check Their Presence for Compromise

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Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants. Salesloft issued updates...more

Fenwick & West LLP

Key Changes in the Final and Proposed Digital Content and Cloud Computing Regulations

Fenwick & West LLP on

The U.S. Department of Treasury (Treasury) released final and proposed regulations under § 861 of the Code addressing the U.S. federal income tax classification of digital content and cloud computing transactions (the “Final...more

Latham & Watkins LLP

DORA: Just Over Three Months Until Take Off

Latham & Watkins LLP on

The deadline is fast approaching for in-scope financial entities and their ICT service providers to conform to the EU’s new digital operational resilience regulation. With effect from 17 January 2025, a broad range of EU...more

Ogletree, Deakins, Nash, Smoak & Stewart,...

Supply Chain Attacks in the UK: Reducing Risk and Preparing for Upcoming Legal Changes

Effective information security is no longer just dependent on an organisation’s own internal cybersecurity controls. The UK Information Commissioner’s Office (ICO) highlights that third-party service providers are processing...more

K&L Gates LLP

Digital Operational Resilience in the Financial Services Sector: EU and UK Update

K&L Gates LLP on

With under six months to go until the European Union Digital Operational Resilience Act (DORA) becomes applicable on 17 January 2025, DORA implementation projects are running full steam ahead. DORA lays down uniform...more

Husch Blackwell LLP

Update: U.S. Department of Education Third-Party Servicer Guidance - 4/14/2023

Husch Blackwell LLP on

UPDATE: On April 11, the Department of Education (Department) published a blog post updating the latest Third-Party Services (TPS) Dear Colleague Letter (DCL) which was published on February 15, 2023 (updated February 28,...more

Nextpoint, Inc.

Managing Ediscovery In The Cloud: Essential Questions to Ask Potential Providers

Nextpoint, Inc. on

As we explained in our last post, managing ediscovery in the cloud is the only viable solution for dealing with the massive amount of electronic data involved in litigation today. Nextpoint has been an advocate for...more

BCLP

Is your website violating California's Wiretap Act?

BCLP on

Retailers, financial services firms, and many other companies utilize third party session replay software to maintain a record of interactions with visitors to their websites for a variety of useful purposes, including to...more

Morgan Lewis - Tech & Sourcing

SaaS Enabled Marketplace Terms – Part 1: The Integrator’s Dilemma

As more and more SaaS providers, in digital health, fintech, and other industries, look for ways to integrate with and offer third-party applications (in their quest for powerful network effects), they eventually reach a...more

Mitratech Holdings, Inc

What Is Shadow IT? Know the Basics!

As defined by Gartner, Shadow IT refers to IT devices, software and services outside the ownership or control of information technology (IT) organizations. These are any IT projects that are managed outside of – and...more

Sheppard Mullin Richter & Hampton LLP

NYDFS Issues Supply Chain Management Guidance

The New York State Department of Financial Services recently issued recommendations to financial institutions in the aftermath of the SolarWinds cyberattack. In that attack, hackers inserted malware into SolarWinds software...more

The Volkov Law Group

SAP’s Comprehensive Export Control and Sanctions Settlement – A New Compliance Frontier for Cloud-Based Services (Part III of IV)

The Volkov Law Group on

The Justice Department’s National Security Division used the SAP comprehensive settlement of export control and sanctions violations to send a message – a loud and clear one....more

Hogan Lovells

NYDFS recommends critical new practices to reduce supply chain risk in wake of SolarWinds attack

Hogan Lovells on

On April 27, 2021, the New York State Department of Financial Services (“DFS” or the “Department”) released a report regarding its investigation into the response by DFS covered entities to the SolarWinds supply chain attack....more

Morgan Lewis - Tech & Sourcing

Contract Corner: Planning for a Change in Service Providers

Planning for a change in service providers can sometimes feel like a logistical nightmare, but with proper planning and a long-term outlook, you can ward off operational issues that may arise during the process of...more

Mitratech Holdings, Inc

Why Is Vendor Management Software So Crucial For Financial Institutions?

Vendor management is a complex task, yet a necessary undertaking for any organization dealing with third parties.  ...more

Farella Braun + Martel LLP

How Antitrust and Unfair Competition Laws Affect Platform Providers’ Relationships With ISVs, API Developers, and Scrapers

A wide variety of business and consumer platforms host mutually beneficial ecosystems. But these ecosystems are also fraught with antitrust risk that arises when platforms try to terminate or modify the terms of third-party...more

Shook, Hardy & Bacon L.L.P.

COVID-19 Client Primer | Maximizing Teleconferencing Privacy

ANALYSIS - Maximizing Teleconferencing Privacy - With much of the nation under orders that limit employees’ ability to go into the office, organizations around the world are increasingly moving entire businesses online...more

Morgan Lewis

Contract Corner: Required Consents Analysis in Due Diligence

Morgan Lewis on

Are you about to sign a service agreement with a third-party service provider under which it will access and use technology of your company? Have you checked your applicable third-party contracts to see if you need any...more

Harris Beach Murtha PLLC

New York Board of Regents Approves Part 121 Regulations Required by Education Law § 2-d

January 14, 2020, the Board of Regents formally adopted Part 121 to the Commissioner’s Regulations to implement Education Law § 2-d. The regulation will become effective January 29, 2020. This regulation primarily addresses...more

Spilman Thomas & Battle, PLLC

Product Lines - Toxic Torts and Products Liability Insights: Issue 4, 2019

Welcome - Welcome to the fourth 2019 issue of Product Lines – our quarterly e-newsletter that focuses on toxic torts and product liability issues. For this edition, we are reporting on several important and timely legal...more

Sunstein LLP

U.S. Navy is no [Software] Pirate Despite Making 430,000 Extra Copies

Sunstein LLP on

On September 20, the U.S. Court of Federal Claims dismissed a $600 million copyright infringement claim against the U.S. Navy. Bitmanagement Software GMBH v. United States involved virtual reality software that the Navy...more

ArentFox Schiff

Interactive Council Newsletter: Privacy Report: Airline Sues Software Provider Over Data Breach

ArentFox Schiff on

Delta Sues Software Provider Over Data Breach - Delta Airlines sued its customer service chat provider, [24]7.ai Inc., in New York federal court accusing it of lax digital security practices that allowed a hacker to steal...more

Mintz - Health Care Viewpoints

A Tale of Two False Claims Act Settlements Involving EHR Vendors

Last week the Department of Justice (DOJ) announced a $57 million settlement with electronic health record (EHR) software vendor Greenway Health LLC (Greenway). According to DOJ, Greenway violated the False Claims Act (FCA)...more

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