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Websites European Union Consumer Protection Laws

K&L Gates LLP

No One Wants to Dispute with Consumers–End of the European Online Dispute Resolution Platform (ODR Platform)

K&L Gates LLP on

Under the Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes (ODR Regulation) traders established in the European Union (EU) who sell or offer products or services online to consumers residing in...more

Pillsbury - Internet & Social Media Law Blog

New EU Rule Requires Easy “Cancel Contract” Button for Online Sales

A recent update to EU consumer law will require many businesses selling online to offer a simpler, more accessible way for customers to cancel contracts within the standard 14-day cooling-off period....more

DLA Piper

German Higher Courts Clarify Strict Requirements for Online Contract Cancellations

DLA Piper on

In two recent decisions, the German Higher Regional Courts (Oberlandesgerichte – OLG) of Cologne and Munich have clarified the – strict – German requirements for cancellation buttons on websites of tech companies providing...more

Hogan Lovells

Gearing up for enhanced consumer protection: the impact of the EU's new rules

Hogan Lovells on

On 7 January 2020, Directive (EU) 2019/2161 (the "Directive") came into force, setting into motion a swathe of measures aimed at modernizing the existing consumer protection rules, bolstering the level of protection available...more

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