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Wiretapping Invasion of Privacy Audio Recording

Fisher Phillips

AI Call-Monitoring Lawsuits Are Heating Up: 5 Steps Your Business Can Take to Minimize Risk

Fisher Phillips on

A new lawsuit just filed against an AI software provider offers a clear warning for any business using artificial intelligence to monitor or record customer service calls. On June 13, a California plaintiff filed a federal...more

Husch Blackwell LLP

Privacy Litigation Update: California courts will soon hear motions to dismiss in litigation that alleges chat functionality...

Husch Blackwell LLP on

Keypoint: Slurry of litigation filed by privacy-plaintiffs has survived its first motion to dismiss challenge in a California court but faces tougher challenges ahead. Anyone who has called into customer service for any...more

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